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Welcome to Sierra Group Roofing & Solar (“we”, “our”, “us”). We are committed to protecting your
privacy and ensuring that your personal information is handled in a safe and responsible
manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information
when you visit our website sierragrouproofing.com (the “Site”) and use our services.
When you use our Site or our services, we may collect the following personal information from
you:
● Contact Information: Name, email address, phone number, mailing address.
● Service Information: Details about the roofing services you inquire about or purchase,
including project details and service history.
● Payment Information: Credit card information and billing address (collected through a
secure third-party payment processor).
● Communication Records: Emails, phone call recordings, and other communications
with us.
We may also collect non-personal information that cannot be used to identify you individually,
such as:
● Browsing Information: IP address, browser type, device type, operating system, and
the pages you visit on our Site.
● Cookies and Tracking
Technologies: Information collected through cookies, web
beacons, and other tracking technologies to enhance your experience on our Site.
We use the information we collect for the following purposes:
● To Provide Services: To process your requests, deliver our roofing services, and
manage your account.
● To Communicate: To respond to your inquiries, send you updates about your projects,
and provide customer support.
● To Improve Our Services: To analyze usage patterns and improve our Site and
services.
● To Process Payments: To process your payments for the services you purchase.
● Marketing and Promotions: To send you promotional materials and offers, with your
consent where required by law.
We may share your information with third parties in the following circumstances:
● Service Providers: We may share your information with third-party service providers
who assist us in operating our business and providing our services, such as payment
processors, marketing agencies, and IT service providers.
● Legal Requirements: We may disclose your information if required by law, such as in
response to a subpoena or other legal process.
● Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of
our assets, your information may be transferred to the acquiring entity.
We may share your information with third parties in the following circumstances:
● Service Providers: We may share your information with third-party service providers
who assist us in operating our business and providing our services, such as payment
processors, marketing agencies, and IT service providers.
● Legal Requirements: We may disclose your information if required by law, such as in
response to a subpoena or other legal process.
● Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of
our assets, your information may be transferred to the acquiring entity.
We take reasonable measures to protect your information from unauthorized access, use, or
disclosure. However, no data transmission over the Internet or electronic storage is completely
secure, and we cannot guarantee the absolute security of your information.
You have the following rights regarding your personal information:
● Access: You have the right to request access to the personal information we hold about
you.
● Correction: You have the right to request that we correct any inaccurate or incomplete
personal information.
● Deletion: You have the right to request that we delete your personal information, subject
to certain exceptions.
● Opt-Out: You can opt-out of receiving marketing communications from us at any time by
following the unsubscribe instructions in the communications.
We may update this Privacy Policy from time to time. We will notify you of any changes by
posting the updated policy on our Site and updating the effective date. Your continued use of
our Site and services after any changes indicates your acceptance of the updated Privacy
Policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Effective Date: 01/01/2024